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Account Manager

Location: Fully Remote
Job Types: Full-time, Permanent
Salary Range: £23,000-£27,000, dependent on experience. Plus up to an additional £2,200+ in commission per year.

Are you a Digital Marketing expert who loves the idea of helping manage the digital marketing campaigns for AWESOME businesses of all shapes and sizes?

Exposure Ninja is looking for an Account Manager to run red-hot online marketing campaigns alongside our hugely talented SEO, Content Marketing, PPC and Web Development teams.

You’ll be in charge of determining the best strategy for the marketing objective at hand and reporting our successes to our clients.

What Exposure Ninja can do for you:

Work flexible hours, from a remote position, on intellectually stimulating digital marketing campaigns. Lead a digital marketing strategy that’ll make your clients swoon.

We’re a fun, vibrant, and productive team. We love to get creative for our clients and have a team who love to get stuck in together. We hang out on Slack and have regular Google Hangouts calls to ensure everyone is getting all the help they need. You’ll be paired up with a mentor from the team and have dedicated training and role play time each month to keep you at the top of your game.

In return, we offer a starting salary of £23,000-£27,000 plus amazing benefits such as 32 days paid holiday (including flexible bank holiday options), generous paid sick leave, £100 Annual Health Subsidy, flexible working hours, paid training hours and many more.

Our ideal Account Manager will do the following:

  • Improve client retention (i.e. deliver such high-quality campaigns that clients won’t ever want to leave).
  • Improve the value of the work that we can do for the client by recommending optimal strategies.
  • Help us build a better company by taking ownership of new processes and inspiring your colleagues.
  • If you retain clients, you’ll be eligible for a healthy commission bonus.

Day-to-day responsibilities:

  • Create bespoke digital marketing campaign plans for each client.
  • Keep the client up to date with the work that we’re doing and keep the team informed of any client requests throughout the campaign.
  • Ensure that work is delivered to an excellent standard.
  • Notice problems early and take decisive actions to solve them.
  • Manage client expectations in terms of client results and turnaround time.

The skills we’re looking for:

  • At least two years’ experience in a digital marketing or project/account management position (strongly preferred, but not essential).
  • Super organisational tendencies and calmness whilst handling multiple projects simultaneously.
  • Understanding of CRO/UX principles, either from previous roles or from studying in your own time (strongly preferred, but not essential).
  • Strong attention to detail and high standards.
  • Ability to work to tight deadlines and under pressure.
  • The ability to handle client calls with confidence.
  • Thorough understanding of Google Analytics.
  • Experience with SEO tools such as Majestic SEO, Moz tools, Raven Tools, SEMRush, Search Metrics and other standard SEO software (strongly preferred, but not essential).
  • Competency with Google Sheets, Google Docs.

For Extra Brownie Points:

  • Experience managing a small team.
  • Experience analysing campaign performance and making adjustments accordingly.
  • Impeccable written and spoken English.
  • Strong numerical, analytical and creative skills.
  • Strong understanding of PPC advertising.
  • Knowledge of Magento and Shopify (strongly preferred, but not essential).
  • As this is a full-time contracted position, we are looking to hire a UK-based Account Manager with a legal right to work in the UK.

Work Hours:

  • This is a full-time role contracted at 40 hours per week.
  • You’ll be responsible for between 10 – 12 clients.
  • You’ll have to be available for client calls and planning meetings (generally held during UK office hours), but otherwise, you can work flexibly.

We Welcome Everyone Into Our Ninja Family

We celebrate diversity and believe it makes our team stronger. We fully take advantage of the flexibility we have to hire Ninjas from around the world and from any background.

We give our team a work environment free from prejudice, discrimination and intimidation so they can do their best work and live happy lives. Inclusivity and equality are important to us and we don’t tolerate behaviours that don’t follow these values.

Exposure Ninja Team Collage

Our Perks

Working at Exposure Ninja comes with more than a few little perks.
Here’s what we offer our team:

Remote Working
Flexible Work Hours
32 Days Annual Leave
Generous Sick Leave Policy
£100 Annual Health Subsidy
Transparent Pay Scales
Health & Wellness Support
No Meetings at Lunch or on Friday Afternoons
Client and Employee Referral Bonuses
Paid-For Digital Marketing Training
Annual Charity Events
Early Christmas Pay
No-blame work culture

Book a 15-minute Introduction Call

If you’re considering a role and would like more details, book in a 15-minute introductory call with our Careers and Talent Specialist, Lucy.

We want to find you a role you’ll love. We’d be happy to discuss our roles in more depth, understand more about your skills and requirements, and offer advice on the roles that would best suit your talents! If you’re not yet ready for a role at Exposure Ninja, we’ll give you some guidance for next steps to get you ready.

Profile photo for Lucy Thornber

Our Account Management Team

Keen to know who you’d be working with for this role?
Meet our talented Account Management team:

Profile photo for Nicola Tuxford
Nicola Tuxford,
Head of Project Management

“Hi, I’m Nic 👋 I’m Head of the Account Management team. I’m responsible for looking after all of the AMs as well as managing our training and processes. I love reading, watching soaps, and dogs!”

Profile photo for Sara-Jayne Slack
Sara-Jayne Slack,
Account Management Team Leader

“Hi, I’m Sara 👋 I’m a Team Leader, which (alongside client work) means I support a team of AMs to smash their targets and get epic results for our clients. When not Ninja-ing, I can be found writing, hoarding stationery and eating tapas.”

Andy Miles
Andy Miles,
Account Manager

“Hi, I’m Andy 👋 I’m an Account Manager. I’m the bridge between my clients and our incredible campaign teams, ensuring we hit our goals. I like to be outside, so when I’m not managing campaigns, you’ll find me hiking or running in the countryside.”

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